SUCCESS
IN MOTION

The Operations Manager is the backbone of execution at TRAXS.

This role is responsible for ensuring freight moves efficiently, customers are supported at a high level, and internal processes run smoothly. You'll sit at the center of communication between customers, carriers, and internal teams - solving problems in real time and keeping shipments on track.

If you thrive in fast-paced environments, enjoy problem-solving, and take pride in getting things done right - this role is for you.

• Oversee daily shipment execution from pickup through delivery
• Serve as the primary point of contact for operational issues and escalations
• Build and maintain strong relationships with carriers and customers
• Track shipments, resolve delays, and proactively communicate updates
• Ensure accuracy across systems (TMS, tracking, documentation)
• Partner closely with Account Managers to support customer needs
• Identify process improvements to increase efficiency and reduce errors
• Maintain high service standards in a high-volume environment

• 2–5+ years in logistics, brokerage, or supply chain operations
• Strong problem-solving skills and ability to think quickly under pressure
• High attention to detail and strong organizational skills
• Excellent communication - clear, direct, and professional
• Ability to manage multiple priorities at once without dropping the ball
• Experience with TMS platforms (Aljex preferred)
• Team-first mindset with a strong sense of ownership

• Shipments move on time with minimal disruption
• Customers are informed before they have to ask
• Issues are solved quickly and proactively
• Internal teams trust you to keep things moving

• Real opportunities for growth and advancement

You're the driving force behind growth. You're the face of our brand, the first impression our customers remember, and the person creating opportunities where others don't.

You know how to build relationships, open doors, and close business. You'll represent TRAXS in the marketplace, develop new customer partnerships, and become a trusted advisor to the companies you serve.

Your job is simple: sell, build relationships, and grow your book of business. Our experienced operations team handles the day-to-day execution so you can stay focused on what you do best - winning new customers and expanding existing relationships. If you're a self-starter who thrives on competition, enjoys the hunt, and wants to be rewarded for your success, you'll have the freedom, support, and earning potential to build something exceptional.

• Bring on business through inside and outside sales
• Close new customers across targeted locations and industries
• Manage customer relationships
• Partner with our ops team to handle business operations
• Stay close to your accounts with visits - repeat business is the game

• Competitive salary plus commission
• Full access to our tech stack and prospecting tools
• 24/7 tracking visibility for your customers
• An active operations team to help cover and manage freight
• Direct access to CEO and leadership - no layers
• Support building sales materials, decks, and outreach
• Real opportunities for growth and advancement

• Experienced relationship building individuals
• Sellers who want to sell and earn uncapped commission

• Uncapped commission
• Competitive earning potential compared to traditional brokerages
• Structured to reward production and retention

You're a logistics professional who knows how to sell, solve problems, and deliver exceptional service. You build relationships, create opportunities, and take ownership of your customers from the first call to the final delivery.

Whether you're looking to build a new book of business or bring an existing one with you, TRAXS gives you the platform, support, and freedom to grow your business your way.

You'll have direct access to leadership, industry-leading technology, and an experienced team behind you - without the bureaucracy of a large brokerage. Here, you'll have the autonomy to make decisions, strengthen customer relationships, and build a profitable, long-term book of business.

• Bring and grow your existing book of business
• Prospect, call, and close new customers across target industries
• Manage customer relationships end to end
• Price, quote, and win freight with speed and confidence
• Partner with our ops team to execute and cover loads
• Stay close to your accounts - repeat business is the game

• Contract / 1099 structure OR full-time W-2 role
• Competitive commission, customized based on experience and book
• Full access to our tech stack and prospecting tools
• 24/7 tracking visibility for your customers
• An active operations team to help cover and manage freight
• Direct access to CEO and leadership - no layers, no handoffs
• Support building sales materials, decks, and outreach
• Real opportunities for growth and advancement

• Experienced freight brokers (3+ years experience)
• Sellers who want ownership, not micromanagement
• People who are tired of chasing down support to get loads covered
• Operators who understand that service wins long term revenue

If you're tired of doing everything yourself with limited support, this is where things open up. As we grow, this role can evolve quickly:

• Expanded access to accounts and internal support
• Opportunity to step into leadership or team building

• Uncapped commission
• Competitive earning potential compared to traditional brokerages
• Structured to reward production and retention